Security is in our DNA

We know that your personal information, as well as the healthcare information shared in our network, is some of the most sensitive data around. That’s why everything we do is underpinned by best-in-class security and data privacy compliance.

Learn more about our certifications

We put the patient first

At Celo, we put the patient first. All communication and information related to a patient is securely stored on our encrypted database. No patient information is stored permanently on a Celo user’s device, including any clinical photographs captured. Celo is HIPAA compliant and globally accredited for healthcare. See our compliance section for more information.

Trusted Healthcare Network

Join our trusted healthcare network and rest assured you can trust who you are talking to. We verify members based on identity, profession and workplace. Using Celo, finding the right colleague at the right time is easy and secure.

Mobile Device Security

Access Celo securely by using biometrics or your Celo pin number. No patient information is stored permanently on a Celo user’s device, including any clinical photographs captured. All patient information is securely stored on the server. This ensures that if a user loses their device, that patient information is not compromised.

HIPAA Compliant Encrypted communication

When a healthcare professional on the Celo network shares patient information through the app it is sent over a secure and encrypted channel and only stores the information in the phone’s memory while the app is active, after which it is automatically removed.

Keep patient photos separate from your personal library

Celo keeps clinical images safe and separate from your personal phone gallery. You can annotate and attach patient information as well as a timestamp to all patient images. Celo images are not stored on the local camera roll and are instead securely stored on the HIPAA compliant Celo server.

Secure healthcare integration via FHIR

We believe healthcare should be interoperable. Celo easily integrates with Electronic Health Records via FHIR or HL7. Ensure clinical images or important notes are filed to patient records appropriately. We support integration via RESTful APIs with multi factors of authentications like API Keys, (Mutual SSL), IP restrictions and more.

HIPAA compliant and secure storage of patient data

We're proud to be a Microsoft Azure cloud partner. Celo utilizes secure Azure cloud storage and data centers around the world.

Our Azure databases use Transparent data encryption (TDE) to help protect data against the threat of malicious activity. It performs real-time encryption and decryption of the database, associated backups, and transaction log files at rest.

On top of this, fields containing patient data are protected with additional encryption.

Celo’s databases utilize Microsoft Azure’s active geo-replication enabling secondary databases in different locations (regions), allowing for failover if there is a data centre outage or the inability to connect to the primary database.

Raw access to Celo’s database servers requires multiple levels of authentication and Celo’s technical staff working on the servers must undergo mandatory police and background vetting checks.

HIPAA Compliance & Globally Accredited

Celo takes the security of patient information very seriously, which is why we're HIPAA compliant as well as accredited and compliant with many other global healthcare privacy frameworks. We also work with a range of compliance partners including Crest Accredited security partners for security and privacy testing. Celo strives to go above and beyond required standards, and we work with regulators to contribute to healthcare privacy legislation to provide better safeguards for healthcare information.