Overview

Visiting Angels has been providing compassionate senior care to families since 1998. The network of home care franchised agencies is committed to providing families with the best possible in-home care services.

The Challenge

Visiting Angels of Norfolk sought out Celo as they were in search of a messaging solution that would align with HIPAA requirements, aiming to reduce their liability when it comes to daily communications.

The Solution

To ensure prompt and HIPAA-compliant communication within Visiting Angels of Norfolk, Celo was introduced and implemented throughout the organization. Instant Onboarding services were provided by the Celo team, ensuring a swift and efficient integration process.

Results

65% of staff use Celo daily

3830 messages exchanged in the first 90 days

91% of staff onboarded in the first 30 days