Third Age Health partners with Celo to support clinical workforce ahead of Omicron outbreak

Jan 26, 2022

Third Age Health, New Zealand’s leader in health services for aged residential care facilities, has partnered with collaboration technology provider Celo, to support their clinical workforce in preparation for a likely widespread Omicron outbreak.

Third Age Health Medical Director Dr Peter Zink said, “Patient safety in aged residential care is super important and with a widespread Omicron outbreak likely in the coming weeks we want to be prepared. Celo will enable all our clinicians to communicate in a secure way if they need to discuss a patient’s needs or provide handover.

Being able to collaborate via one secure app, on our phone, without risking patient privacy will be crucial when we need to find cover quickly should colleagues test positive and need to isolate.

As clinician’s we’re all suffering from email fatigue, so I see huge benefit in being able to quickly touch base with a colleague without having to fire up the laptop and log into my email. We’re hoping this sort of technology will enable us to operate more seamlessly when we are under pressure.”

Using the secure Celo collaboration tool Third Age Health GPs and Nurse Practitioners across the country can engage with each other quickly regarding clinical issues, do patient handovers when someone is covering a round or seek a second opinion regarding patient care.

Tony Wai, Third Age Health CEO comments, “We’ve seen from COVID outbreaks overseas that we are likely to have significant workforce pressures, particularly if clinician’s need to isolate.

We’ve committed to being as innovative as we can in finding technology solutions to help our clinician’s feel supported and safe in their work. Celo was an obvious choice because it’s ready to go as a complete solution, it doesn’t require any lengthy development or set up, it’s locally owned and we could implement it quickly.

Off the back of a successful partnership, we can see further application for this smart technology in the work we do in Age Residential Care to improve patient safety and continuity of care whilst at the same time support collaboration and communication for our clinicians.”

Steve Vlok, Celo CEO says, “We’re very excited to be partnering with Third Age Health, at a time where communication is without a doubt the most important tool in a healthcare organisations response to COVID-19. I’m particularly impressed with the foresight of Third Age Health to move quickly and implement Celo across the organisation in preparation for the NZ Omicron surge. This decision will be hugely beneficial for their health workforce and patients, something we have witnessed first-hand across our customer base in the US and UK.”

About Third Age Health

Third Age Health is the leader in managed health care services for aged residential care facilities, private hospitals and secure dementia facilities across New Zealand. With a dedicated clinical team, Third Age Health provides quality, trusted care for both roster rounds, on call and after hours, to improve the quality of life and wellbeing of older people. As well as providing clinical services for over 50 residential aged care facilities throughout New Zealand, Third Age Health also owns several general which provide primary healthcare to their local community.

About Celo Health

Celo offers a HIPAA-compliant and secure messaging platform that enables healthcare teams to collaborate seamlessly and securely on patient care. This easy-to-use platform requires no training and assures instant onboarding of employees. It integrates securely with a healthcare provider’s existing Electronic Health Records (EHR) and its built-in directory enables healthcare teams to reach the right person instantly, saving time and lives. The platform optimises the efficiency of clinical workflows, increases worker productivity through significant time savings, speeds decision making, minimises the risk of data breaches and fines by ensuring compliance, and ultimately enhances patient outcomes. Available on iOS, Android, and Desktop, Celo’s platform is available globally with offices based in Auckland, Sydney, London, and Seattle. Learn more about Celo at

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